Contact
At saltydrifts, each piece is handmade with care and attention to detail. I truly hope you love your jewellery as much as I do. However, if you experience an issue with your order, please reach out via the contact form below or on Instagram @saltydrifts, and I will do my best to help you. ❤️
Custom & Made-to-Size Orders
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Please note that custom pieces and made-to-size pieces cannot be returned or exchanged, unless required under Australian Consumer Law.
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Change of mind returns or exchanges are not accepted on any items. Please take care to read the product description and choose your sizing carefully before purchasing.
Ring Sizing
If you purchase a ring that does not fit, I offer a store credit upon return that you may use on another item. Please choose your size carefully and reach out via Instagram DMs if you would like any help with finding your size. Please note that return shipping costs are the responsibility of the customer.
Return or Exchange Conditions
If your jewellery is eligible for return or exchange, the following conditions apply:
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Jewellery must be returned within 30 days of the delivery date.
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Jewellery must be unworn and undamaged.
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All original packaging must be included (mailing box, tags, cards, pouch, and any additional packaging). Please retain all packaging until you are certain of your purchase.